Expats Holidays, Travel & Tours for Expats

Shanghai Living

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Expats Holidays is a one-stop travel agency for expats based in China. We specialize in tailor-made tours for couples, families and groups. Committing to deliver the best value to our clients with tour options in over 27 countries and 90 destinations.

How it started

Our founder, Cathy a person who deeply understands how hard and inconvenient it is to travel to a foreign country, especially with children. After taking on personal challenge in Maldives‘s resort, she started a company in 2014 where can maximize and use what she has learned through her travels.

We started very small with difficult at the beginning, because nobody knew us. By providing heartfelt service to each of our clients, slowly but surely, we were able to grow. Our success was due to our dedication to never leave the guests alone especially during their vacations. If there are unexpected issues like flight delays, we are there with you until a solution is found no matter how difficult it gets.

“Explore the Color of Life” is our company slogan and also our founder personal motto which she built her lifestyle on. We firmly believe that life is full of various experiences and happiness. These few years we are very thankful and lucky to have such loyal clients. They trust us, support us and encourage us to keep on getting better and better.

What we do

  • Flexible hotel recommendation and booking services according to client preference.
  • Real-time queries, local and international airfare bookings, as well as extra reservation services like additional hotels, restaurants and entrance fees for side trips.
  • Flight seat selection and web check-in to make clients’ travel experience more comfortable and less hectic.
  • Received a confirmation letter with all travel details before departure.
  • Personal Travel Consultant you can consult with for unpredictable travel issues and who will provide real-time solutions.

Our esteemed clients

Our esteems client include family, couple and a group of friends from more than 30 countries who work and live in China. Although we are not with them physically during their vacation, we are with them every time an unexpected problem occurs to provide assistance and solutions.

Judith’s couple from France: I like the journey by train and Tianmen mountain. Nothing to add on Expats Holidays, perfect planning, excellent service, 100% satisfaction.

Luis’s family from Spain: Excellent – Xena helped rebook tickets very fast while in a moment of stress for me and my family.

Talaya family from America: The notifications and details regarding check-in made flying easy. It was great to know that there was a support team readily available for any of my needs. My experience was super!

For the past 12 months, the best achievement is that we still here serving our clients.

We continually improve our product and adjust it based on the data we have for our client needs. Adding some group tours into our product list.

Travel consultants do a deep study into the destination they sell and improve their different abilities such as language, insights into client needs, etc.

Customer services are planning to make a better feedback system and give to the client more valuable service.

Due to the Covid-19, now is the toughest time than ever in the travel industry. To us, the most important thing is how much we work on the self-improvement of either employees or the company during this outbreak situation how much we will bounce back after Covid-19!

There are some COVID-19 cases popping up these few days, we do not recommend clients travel at this moment. However the Golden Week is two months away, they can start to seek special offers for destinations such as Luoyang, Yunnan, Pingyao, Guizhou, Gansu, and Guilin.

Expats Holidays
Elitzen Business Center, 9/F,
1728 West Nanjing Road
Jing’an District,
Shanghai China

Web: https://www.expatsholidays.com/

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